Who and what is Stalk all about?

Stalk is an extension of our own homes, bringing you simple, fuss-free ideas for eco-conscious living. Small acts can make a big impact and Stalk wants to help you along the way.

All of our products are thoughtfully picked and tried-and-true before they’re added to our collection. We only share the things we truly stand behind and work with brands who share our passion for bettering the planet. That means keeping it local, minimally packaged and non-toxic.

 

How do I purchase a gift card?

To purchase a gift card visit the gift card page and pick your design and amount. Gift cards are digital only. The recipient will receive it within minutes of purchase. Please check your spam folder if you have difficulty finding it.

 

Return/exchange Policy

All of our items are shipped in perfect condition but sometimes things can happen along the all of our items for any reason you are not happy with your purchase we will gladly return your item for you. We will provide a full refund within 7 days of you receiving your purchase. After the 7 days we are happy to  provide you with a store credit.

Please email: hello@stalkco.com to submit your return order. Return shipments are handled at the consumer’s expense. We recommend tracking and insuring, as Stalk cannot be responsible for items lost in transit.


Shipping

Orders within Canada, ships within 1-2 business days via Canada Post Expedited Parcel, which includes tracking and insurance and takes 1-6 business days, depending on the destination.  **Shipping times may be affected by COVID-19 precautions**

  • Within Canada, we charge a flat rate of just $15 for orders up to $75
  • All orders within Canada over $75 (pre-tax) receive free shipping.
  • Curbside Pickup  is available Tuesday to Friday from 11:00-2pm.
  • To the continental USA, we offer expedited shipping (with tracking) for $20 CAD for orders under $50
  • We charge a flat rate of $15 CAD for orders over $50.
  • Orders over $150 CAD (pre-tax) receive free shipping. 

*** Note that import duties, taxes, and charges are not included in the product price or shipping costs and are the responsibility of the buyer

 

How will I be notified when my package has been shipped?

You will receive an email  order confirmation after your order has been placed. You will receive a shipping confirmation notice with a tracking number as soon as your order has shipped.

When Will I get my order?

After your order is placed, we hand picks and packs it for you. Depending on where you live it can take from 1-5 days to arrive.

Shipping Materials

All shipping material has been carefully selected to be gentle on the environment. Stalk co boxes and packaging materials that we have received from our suppliers, use as little packaging as possible, and purchase packaging that can be easily recycled. Please responsibly recycle shipping material you will not be reusing. The planet thanks you! 

Damaged Goods

In the unlikely event that your item(s) arrive damaged, email us at hello@stalkco.com within two days of the arrival your package for instructions. 

Want to connect with someone at Stalk?

we would love to hear from you! You can email us at hello@stalkco.com